Privacy and Security

Our Commitment To Privacy
Personal Information That We Collect
How We Use Your Information
Security of Your Personal Information
How to Contact Us

Our Commitment to Privacy

Your privacy is extremely important to us.  Any information that we collect on our site is stored on a secure server.  This information is only used to enable us to make your shopping experience as easy and pleasant as possible, including email order confirmation, order correspondence when necessary and notification of specials and promotions.  We do not share your information with outside parties or rent or sell your information to other companies. (top)

Personal Information That We Collect

All pages where you can register, order products, request information or provide information about others (for orders shipped to a different recipient) are secure pages.  The personal information collected on these pages consists of:

            Your Name
            Address (Street, City, State and Zip Code)
            Phone Number
            Email Address
            Credit or Debit Card Information
            Shipper Account Number

We use the information that you provide about others when you place an order only to ship your order and to confirm its delivery.  Information that we collect about others consists of:

            Their Name
            Address (Street, City, State and Zip Code)
            Phone Number
            Email Address

In addition, we may use “cookies� to record information about your visit to our website, such as items that you have looked at, added to your shopping cart or ordered from us in the past. (Top)

How We Use Your Information

Information that you provide about yourself or someone else when placing an order is only used to process and ship your order and to confirm its delivery.  We do not share this information with outside parties except as needed to complete your order.

When you place an order, you will receive an email acknowledgement.  It will contain only the last 5 digits for the credit card or debit card that you provided.  Please note:  Do not email us your credit card information under any circumstances, as email is not encrypted and is not a secure method of sending confidential information over the internet.  If you do not want to enter your credit or debit card information on our website, please call 800-874-3978 and speak with a Customer Service Representative. (Top)

Security of Your Personal Information

Our website uses SSL (Secure Socket Layer) encryption to protect your sensitive information while it travels over the internet so that it cannot be read by others.  You can tell when you have entered a secure section of our website when the URL in your browser bar begins with “https://â€�.  Some browsers may also display a symbol such as a lock or key, usually in the lower left or right corner of the browser window to indicate that you are on a secure site or web page.

In addition, our server is also protected by firewalls to prevent intruders from stealing confidential information. (Top)

How to Contact Us

In the very unlikely event that you feel that your personal information has been compromised, please contact us immediately.  You may email us at security@shopaiw.com, call us at 800-874-3978 or mail us at American ImageWorks, P.O. Box 341, Yorktown Heights, NY 10598. (Top)